Migrations: Standard Support Scope
Use this page to understand support boundaries and required diagnostics before escalation.
What Standard Support Covers
- Reviewing plugin logs and visible error signals.
- Guidance for configuration correction and rerun strategy.
- Clarification of policy/entitlement behavior.
What Requires Extended/Paid Analysis
- Custom infrastructure debugging outside plugin boundary.
- Complex destination hardening and bespoke migration engineering.
- Repeated environment-specific failures needing deep forensic work.